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Services and Warranty

CUSTOMER CARE MATTERS

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  SuperSonic Imagine offers you SonicCare™, a Quality Customer Support Program designed with your needs in mind to give you complete satisfaction with your innovative Aixplorer® MultiWave™ Ultrasound System.

All Aixplorer systems have a one-year factory warranty.

 A complete solution for all your maintenance needs

SonicCare Protection Plans can be tailored to answer your needs and to develop sustained maximum performance, higher productivity and increased efficiency, so you can gain time to perform other important tasks in your practice.

✔ Performance Protection Plans

Gold and Silver Annual Maintenance Contracts deliver value-focused, flexible solutions that are tailored to your requirements.

✔ Technical Support

Online remote diagnostics and service support are available to deliver fast answers and solutions to ensure optimum system availability.

✔ Remote Service

Aixplorer’s Remote Service effortlessly offers you a proactive diagnostic evaluation for your ultrasound system to reduce downtime.