# Services

> Our specialized SonicCare™ protection plans can be customized to your individual practice or institutional needs delivering value-focused, flexible solutions to meet all your requirements.

Source: https://www.supersonicimagine.com/contactus/services/

## Customer Service Solutions

### Satisfaction

SuperSonic Imagine® offers you SonicCare™, a quality customer support program designed with your needs in mind to give you complete satisfaction.

### Outstanding

Our team of highly trained clinical and technical specialists have years of expertise in delivering outstanding customer support through field services, technical call centers, training centers and logistics networks.

### Navigation

Our multi-tiered, in-house phone support technical service will help you navigate our service plans, systems and support offering to develop sustained maximum performance, higher productivity and increased efficiency.

### Innovation

We combine expertise and innovation to achieve exceptional image quality and resolution, upcoming artificial intelligence integration and deliver the level of premium performance patients deserve.

### Collaboration

Your success is our priority, and we aim to create a strong collaboration from the very first steps of the customer journey to set clear objectives, share our unique insight and achieve mutually agreed objectives.

### Commitment

We are committed to provide comprehensive support solutions ensuring system reliability and continuous availability through our Preventative Maintenance offer, and promptly correcting system malfunction or failure though our Corrective Maintenance offer.

### Accessibility

Real-time assistance for your service needs and your imaging challenges through our hotline, technical phone support and Customer Support and Education Website.

### Responsiveness

Technical expertise is only a phone call away to deliver fast answers and solutions to ensure optimum system availability.

### Efficacy

Our remote and on-site support teams are available to deliver fast answers and solutions to ensure optimum system availability.

### Hotline

Phone support for all needs just a phone call away.

### Technical Phone Support

Real time technical support provided by the support team to assist on technical issues

## Contact our service team

Ask for details or customized solutions to fit your needs! … We Care!

- Sales: sales@supersonicimagine.com
- Service: service@supersonicimagine.com
- Phone: 004917644679955
- Aix-en-Provence, France

[Contact service](mailto:service@supersonicimagine.com?subject=Service%20request)