Services

SuperSonic Imagine® offers you SonicCare™, a quality customer support program designed with your needs in mind to give you complete satisfaction.

Our team of highly trained clinical and technical specialists have years of expertise in delivering outstanding customer support through field services, technical call centers, training centers and logistics networks.

Our multi-tiered, in-house phone support technical service will help you navigate our service plans, systems and support offering to develop sustained maximum performance, higher productivity and increased efficiency.

We combine expertise and innovation to achieve exceptional image quality and resolution, upcoming artificial intelligence integration and deliver the level of premium performance patients deserve.

Your success is our priority, and we aim to create a strong collaboration from the very first steps of the customer journey to set clear objectives, share our unique insight and achieve mutually agreed objectives.

We are committed to provide comprehensive support solutions ensuring system reliability and continuous availability through our Preventative Maintenance offer, and promptly correcting system malfunction or failure though our Corrective Maintenance offer.

Real-time assistance for your service needs and your imaging challenges through our hotline, technical phone support and Customer Support and Education Website.

Technical expertise is only a phone call away to deliver fast answers and solutions to ensure optimum system availability.

Our remote and on-site support teams are available to deliver fast answers and solutions to ensure optimum system availability.

Phone support for all needs just a phone call away.

Real time technical support provided by the support team to assist on technical issues